Business Operations & Infrastructure Consulting
Prima Business Agency
Clarity creates capacity. Capacity creates capital.
Overview
Prima Business Agency is an operations consulting and fractional COO firm helping service-based businesses build the infrastructure necessary for sustainable, profitable growth.
The agency works with business owners and leadership teams to strengthen workflows, document processes, clarify responsibilities, and reduce dependence on the founder — creating clearer accountability, more consistent delivery, and greater operational capacity.
Who it serves
- Service-based business owners
- Leadership teams
- Founders ready to step out of daily operations
Areas of work
- Operational assessments
- SOP development
- Workflow design
- Business systems implementation
- Organizational structure
- Client experience
- Team accountability
- Fractional executive leadership
The R.A.T.I.O. Method
Prima's framework for connecting strategy with practical execution.
- 01
Reclaim
- 02
Audit
- 03
Transfer
- 04
Impact
- 05
Organize
Engagements
- 01
Operational Health Assessment
- 02
Operations Accelerator
- 03
Fractional COO Partnership
Michelle's connection
Michelle is the Founder and Fractional COO of Prima Business Agency.
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